Displays not working after FMGS update to B57.1.4

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basti
Posts: 10
Joined: Thu Nov 24, 2022 2:56 pm

Displays not working after FMGS update to B57.1.4

Post by basti »

Hello,

we are running a 4 PC setup, which we tried to update to version B57.1.4. We also use the PC, which runns the FMGS server, to display the Capt. PFD, Capt. ND, F/O PFD, F/O ND, EWD and SD. All these displays freeze and their processies cause high CPU utilization after the update. Does anyone know how to fix it?

Best regards,

Bastian
Mato68
Posts: 63
Joined: Thu Nov 03, 2022 4:30 pm

Re: Displays not working after FMGS update to B57.1.4

Post by Mato68 »

Hello...I dont know if it is correct...but I had a freezing ND...too in the past.
So I decided to use the newest version with another simpatcher of a previous version where everything was working before and this solved my problem.
Kind wishes ... Mato
jeehell
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Posts: 312
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Re: Displays not working after FMGS update to B57.1.4

Post by jeehell »

Make sure you have the latest drivers installed.
Which windows version do you use?
Regards,
Jean Luc
basti
Posts: 10
Joined: Thu Nov 24, 2022 2:56 pm

Re: Displays not working after FMGS update to B57.1.4

Post by basti »

Thank you for your replies.
The system where we encountered problem first has Windows 7 Enterprise N with Service Pack 1. The other system which we use for testing has Windows 10 Enterprise version 22H2. Both have the same problem and both have older GPUs. While testing I noticed a pattern and it seems like older GPUs are not working anymore with B57.1.4 but worked with B55.1.1. Does the FMGS B57.1.4 have minimum requirements for the GPU or the API like DirectX 11, 12, or OpenGL?

For the following GPUs do not work anymore:
Nvidia GeForce GTX 560 Ti
Nvidia GeForce 7300 GT

The following GPUs work:
Nvidia GeForce GTX 1080 Ti
Nvidia GeForce GTX 1050 Ti
AMD Radeon R9 290x

Our MCDU Displays have a VGA interface. So I hope we will find a working graphics card with an analog outputs in our inventory. I will do some more testing later.
jeehell
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Re: Displays not working after FMGS update to B57.1.4

Post by jeehell »

It could be related, I did upgrade some tools I use for coding, but unfortunately I cannot provide precise minimum specs.
The EIS use OpenGL, though all GPUs should be able to work with it. It seems however that openGL 4.0+ is required to have the EIS work correctly now.
Regards,
Jean Luc
jeehell
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Re: Displays not working after FMGS update to B57.1.4

Post by jeehell »

If you have some time to test for me on these older GPUs, I can compile a few different EIS executables to see if it makes a difference with different opengl options.
Regards,
Jean Luc
cuttaf
Posts: 13
Joined: Mon Nov 28, 2022 2:37 pm

Re: Displays not working after FMGS update to B57.1.4

Post by cuttaf »

hello Jean Luc,
I have the same problem. FO ND and PFD disconnect shortly after the server starts (I have a four computer system). The FO side runs on a window 7, 64 bits computer with an old GeForce GT730, while the rest runs fine and is on windows 10 with more recent GPU's. I tried to up date the driver with the latest release from Nvidia i.e. 472.12 and also 426.02 which is supposed to be OpenGl 4.6 compatible. But no success. any possibility to revert to earlier version of OpenGl if that is the problem? or else?
Regards, Francis
jeehell
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Re: Displays not working after FMGS update to B57.1.4

Post by jeehell »

No, I cannot revert my development framework because I need to stay up to date.
Though I can try to check why it does not work anymore on older GPUs.
Regards,
Jean Luc
cuttaf
Posts: 13
Joined: Mon Nov 28, 2022 2:37 pm

Re: Displays not working after FMGS update to B57.1.4

Post by cuttaf »

Thank-you Jean Luc,

It seems I will not have much choice but to update my computer... Give me a time frame (1,2 weeks maybe) for you to come up with another solution. More than that, I will spend the money and upgrade!

Regards, Francis
jeehell
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Re: Displays not working after FMGS update to B57.1.4

Post by jeehell »

I will try to have a new full release in the next days
Regards,
Jean Luc
jeehell
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Re: Displays not working after FMGS update to B57.1.4

Post by jeehell »

cuttaf wrote: Mon Dec 05, 2022 4:24 pm Thank-you Jean Luc,

It seems I will not have much choice but to update my computer... Give me a time frame (1,2 weeks maybe) for you to come up with another solution. More than that, I will spend the money and upgrade!

Regards, Francis
I just put a new update, please have a try and report here
Regards,
Jean Luc
cuttaf
Posts: 13
Joined: Mon Nov 28, 2022 2:37 pm

Re: Displays not working after FMGS update to B57.1.4

Post by cuttaf »

Hello Jean Luc,

I just tried B57.2 but I still have the same issue with my F/O PFD and ND computer. F/O MCDU runs fine.
Thanks a lot for the effort.

Francis
gillesaqsim
Posts: 45
Joined: Fri Nov 04, 2022 5:36 pm

Re: Displays not working after FMGS update to B57.1.4

Post by gillesaqsim »

HI JL, and all simmers,
me too...
I have same issues on my test home dev configuration (not our cockpit) and test before broken our 320.
here master win10 fmgs server... and a win 7 64 with 3 screen for cpt FO,ND ECAM SD OVHD, FCU....
i have a crash to the 2 frames PFD and ND. Updater have been done (57.2).
I 'm affraid to must changing 5 PC. but I am aware of the difficulties that JL encounter.
Best regard
gilles from bordeaux
jeehell
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Re: Displays not working after FMGS update to B57.1.4

Post by jeehell »

I am interested to know if it's PFD/ND (CPT/FO) as well as EWD and SD, and if also the STBY instruments crash on your setup.
Eventually, after they crash (and you close them or they close themselves), can you start them manually? (one by one) is there a number of open apps which make hte problem appear?
Regards,
Jean Luc
jeehell
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Re: Displays not working after FMGS update to B57.1.4

Post by jeehell »

also the lgos produced may give me some clues. TO enable logs for PFD (for example), open up c:\A320FMGS\EIS\PFD.ini
and add/change the line as follows
log=yes

logs will be created in c:\A320FMGS\logs, you have 2 logs per app, ofr example Log_PFD.txt and startLogPFD.txt
Regards,
Jean Luc
jeehell
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Re: Displays not working after FMGS update to B57.1.4

Post by jeehell »

Please test this EIS.exe to see if it makes a difference:
https://1drv.ms/u/s!AgqinWqhYcTFkpRGO6F ... A?e=MArj3B
Regards,
Jean Luc
gillesaqsim
Posts: 45
Joined: Fri Nov 04, 2022 5:36 pm

Re: Displays not working after FMGS update to B57.1.4

Post by gillesaqsim »

jeehell wrote: Wed Dec 07, 2022 9:11 pm I am interested to know if it's PFD/ND (CPT/FO) as well as EWD and SD, and if also the STBY instruments crash on your setup.
Eventually, after they crash (and you close them or they close themselves), can you start them manually? (one by one) is there a number of open apps which make hte problem appear?
Hi JL, thank for your repply.
here onlyEWD and SD are ok on the EIS, all stby are no ok idem nd/pfd cpt/fo.
Your new EIS give same results
i test with log....
gillesaqsim
Posts: 45
Joined: Fri Nov 04, 2022 5:36 pm

Re: Displays not working after FMGS update to B57.1.4

Post by gillesaqsim »

jeehell wrote: Wed Dec 07, 2022 9:16 pm also the lgos produced may give me some clues. TO enable logs for PFD (for example), open up c:\A320FMGS\EIS\PFD.ini
and add/change the line as follows
log=yes

logs will be created in c:\A320FMGS\logs, you have 2 logs per app, ofr example Log_PFD.txt and startLogPFD.txt
First ND and PFD don't make .ini (in french: le programme ne repond pas) i have put on EIS folder the .ini backup 55 release.and add log=yes.
but no log are write on this folder.
i will try to change the driver of the GT740 graphic card (seven).
how to know if openGL is ok?
best regards
gillesaqsim
Posts: 45
Joined: Fri Nov 04, 2022 5:36 pm

Re: Displays not working after FMGS update to B57.1.4

Post by gillesaqsim »

Last driver and the same issues. also have executed OpenGL test application and it's ok to 4.5.
sorry for the inconvenience.
gilles
cuttaf
Posts: 13
Joined: Mon Nov 28, 2022 2:37 pm

Re: Displays not working after FMGS update to B57.1.4

Post by cuttaf »

Hello,
I upgraded my F/O computer which was the only one Windows 7 and with the problem, to Windows 10 and changed the graphic card to an AMD GT 6800 series which is a rather old card with a driver (the latest one) that dates back to 2015. And it works!
Obviously I can't tell if it is the graphic card or Windows 10 but I would say from what I see in the forum, upgrading to W10 is probably the solution. To me, it is worth a try and it can be done free of charge !
Rgds, Francis
jeehell
Site Admin
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Re: Displays not working after FMGS update to B57.1.4

Post by jeehell »

did the app freeze on start immediately? can you tell if it is linked to starting the app or to starting the conenction to FMGS server?
Regards,
Jean Luc
jeehell
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Re: Displays not working after FMGS update to B57.1.4

Post by jeehell »

also can you get any logs for the apps that crash?
Regards,
Jean Luc
gillesaqsim
Posts: 45
Joined: Fri Nov 04, 2022 5:36 pm

Re: Displays not working after FMGS update to B57.1.4

Post by gillesaqsim »

hello JL,

I have just tested by first launching the client pc under seven. all the frames are launched well, maybe the NDet PDF cpt take 1 second more to appear. but here a right click on these 2 frames reveals the settings menu. so they haven't crashed yet.
then I launched fmgsserver on the master P3D. all remote frames connect well (green message) including ND and PFD, but appear disconnected after 5 seconds (red message).
i'll
JEEHELL.7z
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jeehell
Site Admin
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Re: Displays not working after FMGS update to B57.1.4

Post by jeehell »

Ok thanks the log may help, please try this EIS.exe:
https://1drv.ms/u/s!AgqinWqhYcTFkpdAPhg ... g?e=3UetJD
and try to make some logs again!
Regards,
Jean Luc
gillesaqsim
Posts: 45
Joined: Fri Nov 04, 2022 5:36 pm

Re: Displays not working after FMGS update to B57.1.4

Post by gillesaqsim »

FMGSserverLog.7z
still an other log file
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